This policy describes how Alared collects and uses your personal information when you visit the website, use our services, make a purchase from Alared, or communicate with us in other ways. For the purposes of this policy, “you” and “your information” refer to the user utilizing the services, whether you are a customer, a website visitor, or another individual whose information we collect under this policy.
Please read this policy carefully.
By using or accessing any of the services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree with this policy, please refrain from using or accessing any of the services.
Changes to the Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on the website, update the date, and take any other actions required under applicable laws.
How We Collect and Use Your Personal Information
To provide services, we collect personal information about you from various sources over the past 12 months, as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses detailed below, we may use the information we collect about you to communicate with you, provide services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the services, our rights, and the rights of our users or others.
Personal Information We Collect
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Information We Collect Directly from You
Information you provide directly through our services may include:- Basic contact details, such as your name, address, phone number, and email.
- Order details, including your name, billing address, shipping address, payment confirmation, email, and phone number.
- Account information, like your username, password, and security questions.
- Shopping information, such as items you view, add to your cart, or add to your wishlist.
- Customer support details, including any information you choose to share when contacting us.
Some features of the services may require you to provide certain information directly about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.
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Information Collected Through Cookies
We also automatically collect certain information about your interaction with the services (“usage data”). To do this, we may use cookies and similar tools. Usage data can include details about how you access and use our site and services, device and browser information, network connection details, IP address, and other interaction-related data. -
Information Obtained from Third Parties
Finally, we may receive information about you from third parties, including:- Vendors and service providers who collect information on our behalf, such as Woocommerce.
- Third-party services that interact with our website, emails, or advertisements.
Any information obtained from third parties will be handled according to this policy. However, we are not responsible for the accuracy of third-party information or their policies and practices.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing Products and Services: To fulfill our contract with you, including processing payments, fulfilling orders, sending notifications about your account or transactions, managing your account, and arranging shipping or returns.
- Marketing and Advertising: For promotional purposes, including personalized ads based on your interests. You can opt out of marketing communications at any time.
- Customer Support and Communication: To respond to inquiries, provide assistance, and address issues with our services.
- Improving Services and Analysis: To analyze service usage, improve performance, and understand user preferences.
- Compliance and Legal Matters: To comply with laws, protect rights, and address legal obligations.
- Security and Fraud Prevention: To safeguard our services, verify your identity, and prevent fraud.
Sharing Your Personal Information
We may share your personal information with:
- Service Providers: Companies providing services such as hosting, data analysis, marketing, and advertising.
- Business Partners and Vendors: For order fulfillment and delivery.
- Legal Authorities: To comply with legal or regulatory requirements.
- Other Parties: When necessary, with your explicit consent.
We do not share your personal information for third-party marketing without your explicit consent.
Protecting Your Personal Information
We implement reasonable measures to protect your personal information against unauthorized access, disclosure, or alteration. However, we cannot guarantee absolute security.
Retention of Personal Information
We retain your personal information as long as necessary to fulfill the purposes for which it was collected and comply with applicable laws.
Your Rights
You have rights regarding your personal information, including:
- Access: Request access to your data.
- Correction: Request corrections to inaccuracies.
- Deletion: Request deletion under certain circumstances.
- Objection: Object to data processing based on personal reasons.
To exercise your rights, contact us using the available communication channels.
Contact Us
For inquiries about this policy or your personal information, please contact us through the provided communication channels on our website.